Shipping and Delivery Policy

At Maison Nadine, we aim to deliver your order as quickly and accurately as possible. This document provides all relevant information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive an email containing your tracking details.

Delivery Time

The average delivery time is 5 to 12 business days, depending on your location. Please note that delivery times may be extended during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our partner supplier. As a result, customs fees or import duties may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout and are calculated based on the weight of the order, destination, and selected shipping method.

Responsibility During Shipping

If tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
Please ensure your shipping address is entered correctly at checkout. Any address errors must be reported within 24 hours of placing the order.

Contact

For any questions regarding shipping or delivery, please contact us at:
info@maisonnadine.com